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THRIVE PAINTING LLC
PRIVACY POLICY
Last updated: December 2, 2025

This Privacy Policy explains how Thrive Painting LLC (“Thrive Painting”, “we”, “us”, or “our”) collects, uses, discloses, and protects information when you:

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By using our Site or services, you agree to the collection and use of information in accordance with this Privacy Policy.

 

This Privacy Policy is intended for individuals located in the United States. We do not intentionally market or target our services to individuals in the European Union, United Kingdom, or other regions with additional privacy laws, but we will handle any inquiries from such individuals in accordance with applicable law.

Who we are and how to contact us

Data Controller:
Thrive Painting LLC
3279 Kilwinning Pl
Columbus, Ohio 43221
United States

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Contact for privacy questions:
Email: thrivepaintingllc@gmail.com
Phone: 614-584-5196

Information we collect

We collect the following categories of information.

Information you provide directly

 

When you contact us or request services, you may provide:

  • Contact details: your name, phone number, and email address (if you choose to provide it).

  • Project details: description of the work you want done (for example, rooms or surfaces to be painted, property type, color preferences, timing).

  • Location information: addresses and directions that you provide in messages, forms, texts, or during phone calls, so we can perform estimates and jobs.

  • Photos you send us: images of your property or areas to be painted, if you choose to send them.

  • Photos we take of our work: images of finished work at your property (for our records, portfolio, and social media), typically focused on the painted surfaces and not on people.

 

If you communicate with us by email, phone, text, or through the Site’s contact form, we may keep copies of those communications for our records.

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Information collected automatically

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When you contact us or request services, you may provide:

  • Contact details: your name, phone number, and email address (if you choose to provide it).

  • Project details: description of the work you want done (for example, rooms or surfaces to be painted, property type, color preferences, timing).

  • Location information: addresses and directions that you provide in messages, forms, texts, or during phone calls, so we can perform estimates and jobs.

  • Photos you send us: images of your property or areas to be painted, if you choose to send them.

  • Photos we take of our work: images of finished work at your property (for our records, portfolio, and social media), typically focused on the painted surfaces and not on people.

 

If you communicate with us by email, phone, text, or through the Site’s contact form, we may keep copies of those communications for our records.

How we use your information

We use the information we collect for the following purposes:​

 

To provide quotes and services

  • Respond to your inquiries and contact form submissions.

  • Schedule and perform painting estimates and jobs.

  • Communicate with you about timing, access to the property, and project details.

To manage business records

  • Create and maintain records of quotes, work performed, and communications.

  • Maintain records for tax, accounting, and business management purposes

To communicate with you

  • Respond to questions and service requests.

  • Provide updates related to scheduled visits, rescheduling, and project changes.

To communicate with you

  • Monitor and analyze usage of the Site (for example, which pages are visited most often).

  • Maintain and improve Site performance, design, and security.

  • Understand and improve the effectiveness of our online advertising.

Advertising and analytics

  • Use Google Analytics to understand how visitors find and use the Site and to generate aggregate statistics.

  • Use Google Ads and related tools to show ads to people who may be interested in our services (for example, measuring which ads generate inquiries and using remarketing where permitted).​

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We do not:

  • Sell customer lists or personal information to data brokers.

  • Run regular email newsletter or mass email marketing campaigns.

Legal bases

For visitors in jurisdictions that require a legal basis for processing (for example, the EU or UK), we rely on:

  • Contractual necessity: when processing is required to respond to your requests or perform services that you ask us to provide.

  • Legitimate interests: such as running and improving our Site, preventing fraud, securing our systems, and promoting our services in a way that is balanced and reasonable.

  • Legal obligations: such as keeping records required for tax, accounting, or other legal compliance.

  • Consent: where required by law (for example, for certain optional cookies or advertising practices). You can withdraw consent at any time where it applies.

How we share your information

Service providers

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We use third parties to help operate our business and Site, such as:

  • Website platform: Wix (hosting and site infrastructure).

  • Analytics: Google Analytics.

  • Advertising: Google Ads and related Google services.

  • Email, phone, and text providers: to send and receive communications.

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These service providers may process personal information on our behalf to provide their services and are expected to protect it appropriately and only use it as needed to provide their services to us.

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Professional advisors

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We may share limited information with accountants, tax professionals, legal advisors, or similar professionals when reasonably necessary for business, legal, or tax purposes.

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Legal and safety​

 

We may disclose information:

  • If required to do so by law, regulation, court order, or legal process.

  • To protect our rights, property, or safety, or the rights, property, or safety of our customers or others.

  • To investigate or prevent potential violations of law, fraud, or other harmful activities.

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Business transfers

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If we are involved in a merger, sale of assets, financing, or acquisition of all or part of our business, your information may be transferred as part of that transaction, subject to the commitments in this Privacy Policy.

Cookies, Google Analytics, and Google Ads

Our Site uses cookies and similar technologies to operate and improve the Site and to support analytics and advertising.

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  • Cookies are small data files stored on your device by your browser. They are used for functions such as remembering preferences, enabling certain features, and understanding how visitors use the Site.

  • Google Analytics uses cookies and related technologies to collect information such as your device type, browser, approximate location, and interactions with the Site, in order to provide statistics and reports to us.

  • Google Ads uses cookies and other identifiers to help us show relevant ads and to measure the effectiveness of our advertising.

 

You can control cookies and tracking in several ways:

  • Set your browser to block or delete cookies. Note that some features of the Site may not work correctly if you disable cookies.

  • Use tools provided by Google to control data used for advertising and analytics, such as Google’s ad settings and opt-out tools.

  • Use browser or device settings designed to limit tracking.

 

For more information about how Wix uses cookies and how you can manage them, please refer to Wix’s documentation and privacy resources.

Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

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  • Provide services and maintain business relationships.

  • Comply with legal, tax, and accounting obligations.

  • Resolve disputes and enforce agreements.

In particular:

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  • Customer and job records (quotes, invoices, emails, texts, project notes, and related documents) are generally retained for up to seven (7) years after our last interaction with you, unless a longer retention period is required or permitted by law.

  • Website analytics data is retained in accordance with the settings and policies of our analytics providers (such as Google Analytics), which typically retain data for a defined period unless configured otherwise.

  • Photos of completed work may be kept for a longer period as part of our project history and portfolio, unless you request removal of photos that reasonably identify your property.

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When we no longer need information, we will delete it, anonymize it, or, if immediate deletion is not practical (for example, due to backups or archived records), store it securely and isolate it from further active use until deletion is possible.

Data security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect, including:

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  • Using reputable hosted services (such as Wix and Google) for the Site and analytics.

  • Restricting access to customer information to personnel who need it for business purposes.

  • Protecting accounts and devices with passwords and other security settings.

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No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. However, we aim to maintain a level of security appropriate to the nature of the information we handle.

Data breach and legal obligations

If we become aware of a security incident involving unauthorized access to certain types of personal information that creates a risk of identity theft or fraud, we will evaluate the situation and, if required by applicable law, notify affected individuals within the time periods and in the manner required by law.

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Under Ohio’s data breach notification law (Ohio Rev. Code §1349.19), businesses that own or license computerized data containing certain “personal information” (such as name plus Social Security number, driver’s license number, or financial account details) must notify affected Ohio residents of a qualifying breach in the most expedient time possible and not later than 45 days after discovery, subject to law-enforcement and remediation needs.

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We do not typically store Social Security numbers or full payment card numbers in our own systems. If we ever handle such information directly or if our service providers experience a relevant breach affecting our customers, we will follow the notification requirements that apply at that time.

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Ohio also provides an optional “safe harbor” for businesses that maintain a written cybersecurity program that conforms to certain recognized frameworks (Ohio Data Protection Act). This law does not require any specific business to implement such a program; rather, it provides an affirmative defense in some data-breach-related lawsuits for businesses that do.

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At our current size, we maintain reasonable safeguards as described in this Policy and may update them over time, but we do not claim to fully conform to any particular external cybersecurity framework unless we expressly state otherwise in a separate written policy.

Your rights and choices

Depending on where you live and the laws that apply, you may have certain rights regarding your personal information, which can include:

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  • Access requesting information about what personal information we hold about you.

  • Correction requesting that we correct inaccurate or incomplete information.

  • Deletion requesting that we delete personal information, subject to legal retention requirements.

  • Objection or restriction objecting to or requesting restrictions on certain types of processing.

  • Opt-out of marketing requesting that we stop using your information for direct marketing.

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To exercise any rights you may have, contact us using the details in Section 1. We may need to verify your identity before responding to your request.

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You can also:

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  • Adjust your browser and device settings to limit cookies and tracking.

  • Use available tools from Google and other providers to control advertising and analytics preferences.

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If you are a resident of a state or country with specific privacy laws (for example, California or certain non-U.S. jurisdictions), you may have additional rights under those laws. We will review and respond to your requests in accordance with applicable law.

International visitors

Our business and Site are based in the United States and primarily serve customers in and around Columbus, Ohio. If you access the Site from outside the United States, you understand that your information may be processed and stored in the United States and in other countries where our service providers operate. These locations may have different data protection laws than your country.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Any changes are effective when posted on this page.

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We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.

How to contact us

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise any rights you may have, please contact:

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Thrive Painting LLC
3279 Kilwinning Pl
Columbus, Ohio 43221
United States

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Email: thrivepaintingllc@gmail.com
Phone: 614-584-5196

No legal advice

This Privacy Policy describes how Thrive Painting LLC handles personal information. It is not legal advice to you or to anyone else. For legal advice regarding your rights or obligations, you should consult a licensed attorney.

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